1xbe Terms & Conditions — Complete Guide to Using the Platform

These Terms & Conditions ("Terms") constitute a legal agreement between the 1xbe platform and its users. By registering, logging in, or using any service on 1xbe, you are deemed to have fully accepted these Terms. Please read them carefully before you start using the platform.

The following conditions must be met to create an account and enjoy gaming services on 1xbe. Compliance with these Terms & Conditions is mandatory for all users.

• Age: You must be at least 18 years old to register. 1xbe strictly prohibits registration by minors.
• Identity Verification: You may be asked to verify your identity via national ID or passport at any time.
• One Account: Each individual may hold only one account. Any duplicate accounts created will be terminated.
• Accurate Information: The name, address, and phone number provided at registration must be accurate and genuine.
• Geographic Restrictions: Registrations from regions where online gaming is prohibited by law will not be accepted.

Keeping your 1xbe account secure is entirely your responsibility. Never share your password or login credentials with any third party.

• Password Security: Use a strong password and update it regularly. If you lose access, follow the account recovery process.
• Account Sharing Prohibited: Your account must not be shared with or used by anyone else. Doing so is a direct violation of our terms and conditions.
• Unauthorized Access: If you notice any suspicious activity on your account, contact support immediately.
• Inactive Account: Accounts inactive for 12 months may be subject to a monthly maintenance fee.

The following Terms & Conditions apply to all financial transactions on 1xbe. All payment methods are legitimate and secure.

• Minimum Deposit: The minimum amount per deposit is BDT 500.
• Payment Methods: Approved mobile banking methods including bKash, Nagad, and Rocket are accepted.
• Withdrawal Time: Approved withdrawals are typically completed within 15 minutes to 24 hours.
• Verification Required: Identity verification must be completed before withdrawing large amounts.
• Same Method: Withdrawals are generally processed through the same method used for the deposit.
• Third Parties Prohibited: Depositing through another person's account or via a third party is strictly prohibited.

Specific Terms & Conditions apply to the use of 1xbe's bonus and promotional offers. Please read the conditions carefully before claiming any bonus.

• Wagering Requirements: A wagering requirement must be met before withdrawing bonus funds — typically 20x–30x the bonus amount.
• Duration: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• One Bonus, One Time: The same bonus offer cannot be claimed more than once.
• Bonus Transfers Prohibited: Bonus balance cannot be withdrawn directly — it may only be used for gameplay.
• Misuse Prohibited: Any attempt to abuse the bonus system will result in account termination.

All games on the 1xbe platform are conducted fairly and transparently. RNG (Random Number Generator) technology is used to ensure every outcome is completely random.

• Fair Play: The use of any cheats, bots, or automation software is strictly prohibited.
• Technical Issues: If any game is left incomplete due to a server error or disconnection, 1xbe will resolve it in accordance with the applicable policy.
• Exploiting System Errors Is Strictly Prohibited: Exploiting any software bugs or glitches for an advantage will be treated as fraud.
• Betting Limits: Each game has a minimum and maximum bet limit, which can be viewed in the game lobby.
• Live Games: In Live Casino, the dealer's decision is final.

1xbe believes gaming is for entertainment — not for problems. We encourage all users to play responsibly. As part of these Terms & Conditions, we provide the following features.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You have the option to temporarily or permanently close your account at any time.
• Reality Check: Review a summary of your gaming time and spending at regular intervals.
• Minor Protection: Keep parental controls active on your device.

Protecting your personal information is 1xbe's top priority. We do not sell or share your data with third parties.

• Data Collection: Only the information necessary to provide our services is collected.
• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Cookie Usage: Cookies are used for website functionality.
• Data Deletion: Upon an account closure request, data is deleted in accordance with legal obligations.

For our full Privacy Policy, visit our Privacy Policy Page page.

1xbe may suspend or permanently close an account in any of the following circumstances.

• If any provision of these Terms & Conditions is violated.
• If fraudulent or suspicious activity is detected.
• If false identity or fraudulent documents are used.
• If multiple accounts are created.
• If the bonus system is abused.
• If evidence of being underage is found.

If any complaint or dispute arises, 1xbe follows the process outlined below.

• Step One: Lodge your complaint directly with our customer support. Most issues are resolved within 24 hours.
• Step Two: If unresolved, submit a detailed complaint via email.
• Third Step: For complex matters, 1xbe management will conduct a review and issue a final decision.
• Time Limit: Complaints must be submitted within 30 days of the incident.

1xbe reserves the right to update these Terms & Conditions at any time. The following policy applies to any such changes.

• Users will be notified via email or in-app notification prior to any significant changes.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If a user does not agree to the updated terms, they may close their account.