Your personal information matters to us. This page gives you a clear and transparent look at how the data you provide to 1xbe is collected, stored, and kept secure.
1xbe is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right. This Privacy Policy explains what information we collect when you use the 1xbe platform, how it is used, where it is stored, and the steps we take to keep it safe.
This Privacy Policy applies to the 1xbe website, mobile app, and all related services. By registering or using our services, you are considered to have accepted this Privacy Policy. Please read it carefully.
We never sell your data or share it with unauthorized third parties. Protecting your privacy is central to how we do business.
We collect various types of information in order to provide our services on the 1xbe platform. In accordance with this Privacy Policy, only the data that is strictly necessary is collected — nothing more.
| Data Type | What Is Collected | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, nationality | At Registration |
| Contact Information | Email, phone number, address | At Registration |
| Financial Information | Payment method, transaction history | For Deposits/Withdrawals |
| Identity Documents | NID/Passport Copy | In KYC Verification |
| Usage Data | Gaming history, login times, IP address | In Platform Usage |
| Device Information | Device model, operating system, browser | On Site Visits |
We never store your full payment card number or PIN. All financial information is held in encrypted form.
1xbe uses the data it collects solely for the specific purposes outlined below. Our Privacy Policy ensures your information will never be used for unethical or unrelated purposes.
Your data is stored securely in internationally certified data centers. 1xbe follows the guidelines below for all data storage in accordance with this Privacy Policy.
Our servers are hosted in ISO 27001-certified data centers. Regular data backups are performed and disaster recovery systems are in place.
1xbe never sells your data. However, in limited and specific circumstances, information may be shared with the parties listed below. This is a key part of our Privacy Policy.
Before sharing data with third parties, we enter into strict data protection agreements with them. They may only use the data for specified purposes.
1xbe uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
1xbe uses industry-leading security technology to keep your data safe. Strong cybersecurity is the foundation of our Privacy Policy.
All data transmissions are secured with bank-level SSL encryption.
Enabling 2FA makes unauthorized access to your account virtually impossible.
Account activity is monitored 24/7 to block suspicious login attempts.
Third-party experts conduct regular security audits of our systems.
1xbe's Privacy Policy gives you full control over your personal data. You may exercise the following rights at any time.
To exercise these rights, please contact our privacy team. Email: [email protected] — We will respond within 7 business days.
1xbe strictly prohibits anyone under 18 from using its gaming services. In line with our Privacy Policy, we never knowingly collect personal information from anyone under the age of 18.
If you become aware of a minor using 1xbe, please notify our support team. We will take prompt action.
The 1xbe platform integrates certain third-party services, including payment gateways and game providers. These service providers operate under their own privacy policies. While we are not responsible for their data collection or use, we do ensure they meet our standards.
1xbe may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or via a platform notification.
For any questions or concerns about our Privacy Policy, please contact us: [email protected]
1xbe is more than a gaming platform — we are a partner you can trust.
Your personal data is never sold to third parties. Every data point is used solely to deliver services to you.
All data transmissions are secured using 256-bit SSL technology — the same level of protection used by banks.
The identity verification process is completely secure. Your documents are stored on encrypted servers.
You can view, correct, or delete your data at any time. Full control is in your hands.
Only anonymized data is used for service improvement. Personal identity is never exposed.
Our expert team is always ready to help with any privacy-related issues. Support is available in Bengali.